KPIs for your operational processes
May 26, 2020
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Bernat Fages
If you are managing an Operations team engaging in routine manual workflows, whether that is in the context of a Human in the Loop system or a simple completely manual process, you are probably wondering how you can improve your team's performance. To do that, you need to define metrics that reflect your team's performance. Good metrics will help you easily understand where your team is at and how they're trending.
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